USPS

Date: April 20th, 2009

USPS Move Update & Intelligent Barcode

In November 2008, we reviewed the U.S. Postal Service “Move Update” regulations that require names and addresses in an “automation rate” mailing to have been updated within the last 95 days.  Those who mail customer bills every 30, 60 or 90 days meet this requirement.

The postal service also assumes you are updating your files with any returned “not at this address” notices.  As to this requirement, it is unlikely you are continuing to deliver water or other services to a customer who has moved.  In any case, we recommend that you add an “ancillary service endorsement” to your outgoing envelope, if it does not have one already.

The ancillary service endorsement “Return Service Requested” instructs the post office to return the piece with the new address, if known, or the reason for non-delivery.  There is no charge for this service.  The endorsement “Address Service Requested” instructs the post office to forward the piece and advise you of the new address, if there is a change of address order on file.  There is a charge when this service is used.

There should be no question that you qualify for the USPS automation rates if you are mailing to your address file at least once every 95 days, your mailings bear an ancillary service endorsement and you are updating your files with any address correction notices.

In May 2009 the USPS is implementing its “Intelligent Barcode”, which contains routing and tracking information.  It is scheduled to replace the Postnet bar code, which contains only routing information, in May 2010.  Until then both bar code formats qualify for automation rates.